Fenix Desktops

• Free same day despatch on a 24-hour service to mainland UK (excluding Highlands) for all orders received by 2 pm, subject to stock availability.

• EU and Eurozone delivery:
• Next day despatch for all orders received by 1200 hours, subject to stock availability, delivery times vary, please check your destination choice. on our shipping page. 
• Please note that we have no control or influence over customs delays.
• All EU orders will have an EU plug added at no extra charge.
  
• Please see our shipping Policy for the cost for your region, we ship at subsidised rates via TNT. Shipping policy
• No duty is payable for all Eurozone countries, however local carriers may add charges for customs clearance, etc., please check with your local TNT prior to ordering.
• No VAT is charged by us for all exports, this is payable to your local delivery agent at the local rate of VAT either prior or at the time of delivery. 
• Shipping choices are selectable prior to checkout.

• Installation:
• Expert installation service available at extra charge, check drop down menu for cost.
• This is a weekday service normally carried out within 14 working days of order by our team of fully qualified professional installers. Service times will vary dependant on schedule volume, 14 working days is the norm, not a guarantee.
• Installation is for the desk and cable management tray only.  Any accessories purchased with your desk may be fitted as a goodwill gesture without charge.
• Our installers bring your order with them, assemble on-site and remove all packing and rubbish.
• Please ensure the install area is clear and ready for our team, and if utilising an existing desktop, that it has already been removed from the original desk and is on hand ready for install.
• We will advise a date and a morning or afternoon time slot within a few days of receiving your order.
• Please note: Installations are dynamic, dependant on the volume of calls within a given area and can be subject to change at short notice.  We may not be able to meet individual date requests however will always do our best to accommodate.  
• If our proposed date is declined, a rescheduled date is likely to be 14+ days ahead, when we are next scheduled to be in the area.
• We cannot take any old existing furniture away for disposal.
• Installation service is available for mainland UK only.

• Please note that once an installation date is booked, we require at least 48 hours’ notice for any changes, otherwise you may still be charged for a missed appointment.

•  Quantity Discount for Installation: Discounts are available for any requirement of 10 or more units please contact us via sales@friskadesk.com prior to ordering for an installation price.

Important:  Please be aware that all deliveries are to 'Kerbside Only' which is standard industry practice, the carriers will leave your pallet or parcels at your door, they will not take them inside for you.  This is due to insurance being void if the driver does this. 

Important: Your order may be delivered on a pallet due to weight, size or configuration.  We do this in order to minimise damage with certain products.  A pallet will consist of a number of parcels wrapped in black plastic; tear open the plastic to move your parcels from the pallet into your premises.  The pallet will be your responsibility to dispose of responsibly.

Our expert packers in the warehouse usually place a ‘seconds’ or damaged desktop on the base of the pallet to act as extra protection against knocks, so please be aware there may be an unwrapped desktop with one corner broken off sitting on the base of the pallet, please do not refuse delivery as your desktop will not be exposed but safely wrapped up in cardboard with edge protectors placed inside.

Ready to complete your order? Do it at the top of this page or call us on 020 8064 0600

Not sure what will suit your décor?  Why not order your own samples by clicking on this link - Samples

Ready to complete your order? Do it at the top of this page or call us on 020 8064 0600

Fenix desktops are made from sustainable source wood, being FSC certified and have an active antibacterial hygienic surface property and are tested in accordance with ISO 22196 which inhibits or kills the growth of microorganisms. 

Ready to complete your order? Do it at the top of this page or call us on 020 8064 0600

We’re happy to back-up this extremely high-quality product with a full 10-year guarantee against defective workmanship.

Ready to complete your order? Do it at the top of this page or call us on 020 8064 0600