We look at just the facts: How good is a standing desk (seriously) for your healthy wellbeing?
Find out about our precision manufacturing processes in the heart of Wales.
1. How long do orders take to be delivered?
A notification is emailed to you when your order has been actually shipped.
For all European and worldwide destinations, we ship out the same day for all orders received by 1200 hours, subject to stock availability.
European and international delivery times do vary, so please check your destination choice for confirmation. Please note there can be a delay in customs of a few days which is beyond both our control and the control of our delivery partner.
You can cheeck out our full shipping policy and destination costs here: Shipping Policy and Costs
2. What are your charges for delivery to other countries?
3. If I pay for installation, how long do I have to wait?
4. Can I specify a different delivery date?
5. Can I spread payment over several months?
6. Can I see any of your desks in person?
7. Where can I find the dimensions of each desk?
8. What safety features are there?
Cheap Chinese imports often have the feature of a 'one touch' switch, enabling you to press the switch once and leave the desk to move to its pre-set position, (whether you are in the room or not) this is specifically not approved by EU/UK law and could potentially result in injury, especially to pets and children.
Our anti-collision sensor operates in both directions and is actually an overload sensor, so when the desktop hits something solid, the sensor in the control box trips the current immediately. It doesn’t operate when hitting something soft like a chair, only when the desk comes to a dead stop. This is the standard 'anti-collision' device found on the majority of electric height adjustable desks and is really a safety cut-out on collision, rather than collision avoidance.
The main control box has a number of clever protection devices within it, mainly to protect the electronics from 'dirty' electricity, voltage spikes, surges and harmonic distortion.
Although the safety cut out rarely triggers, when it does, it will partially shut the desk down for safety. You'll know if the desk has gone into 'limp-home' mode if the desk will only allow you to lower it (at about half the normal speed) but you get no response when pressing the up button.
To reset the desk when it is in safety shut down state, ensure the space under the desk is totally clear, press the down button until the lowest point is reached, release your finger from the button and then press the down button again for at least 10 seconds, until you hear a click and see the whole desk jig down and up a small amount. This has now reset and you're good to go.
You can see a reset video here - FRISKA Reset Video
9. What are the details of the cable ports – size and location?
10. What are the desktops made of?
We manufacture the desktops in the UK using our own CNC machines, so we can pre-drill starter-holes in the fixing pattern of the frame to make assembly easy and give a rock-solid fixing between the frame and desktop, helping to minimize any tendency to wobble.
We also stock Character Oak solid wood desktops, vintage reclaimed scaffold board, engineered wood desktops and state of the art Fenix tops, click the link to view the range: Desktop Range
11. Do you stock real wood desktops?
The solid wood desktop options available are; Character Oak and reclaimed Vintage Scaffold Board. Due to the inherent tendency of solid wood desktops to warp, shrink and split, these desktops are not made of one solid piece of wood but are engineered with strips of wood, both glued and manufactured with metal strip battens set underneath, within the desktop to prevent all of the above.
The Character Oak desktop is particularly beautiful to look at all day, is smooth and warm to touch and even smells lovely!
We also have engineered wood desktops, which are a cheaper option but still gives you a real wood finish, made from a MDF (medium density fibreboard) base encased in a real wood veneer, these desktops are warp-resistant without needing additional battens and have a very solid feel to them and being slightly thicker than our standard MFC tops at 27mm.
They are available in three different real wood veneers, showcasing the unique and beautiful properties of each different wood grain and are extremely heavy duty.
All of these beautiful real wood desktops, which are made in the UK are available from stock in our stock sizes for next day delivery.
We can manufacture almost any size desktop in you need in real wood on a 4 week lead time and a frame-only option will need to be selected when using these desktops.
Our stock size engineered wood tops can be pre-drilled with metal screw inserts for easy and secure fixing to the frame, if requested, but all special sizes cannot due to machine set up. Metal screw anchors are not needed with either of the solid wood desktops.
12. How do I care for my real wood desktop?
Regularly cleaning the top is especially important to ensure that it remains looking its best for years and we recommend that this is done with a warm, mildly soapy cloth and dried immediately afterwards with a dry cloth.
Under no circumstances should anti-bac or household cleaning products be used as this will attack the lacquer and result in a 'sticky' feel to the surface. The use of polish, anti-bac or household cleaning products is easily detectable and will invalidate the warranty.
Unlike our MFC desktops, these natural wood tops cannot withstand ink and pencil marks and the veneer will dent if objects are pushed into it or knock against it. In particular, any spills need to be cleaned immediately, as allowing liquid to remain on the surface will eventually destroy the adhesive holding the veneer, resulting in peeling or bubbling on the engineered tops and will stain and possibly warp the solid wood tops.
13. Can I use my own desktop?
Click the link to view the range: Frames Only
14. Can you make custom sized desks?
15. How stable is the Stockholm desk?
Please check out our reviews from delighted customers for testimony of this fact - FRISKA reviews. There’s also an independent in-depth review from a customer on Reddit which is well worth worth reading: Reddit Review.
Some more reasons why ours are the steadiest standing desks on the planet:
It’s worth bearing in mind that cheap imported standing desks often have massive stability problems. You can watch an unsponsored Stability testimonial video from Alex at Gear and Tech
16. What motors do you use in your standing desks?
The exception to this is with the Aspa where we use Linak motors, due to constraints in the configuration coupled with a lower production volume of this model, which makes it uneconomic to make our own motor for it.
17. How are corner desks configured?
A left-hand return means that when facing the main part of the desk, you will also have a section of desk to your left and vice-versa for the right return. The main section of the desk is 800mm deep (front to back) and the return (or side) section is 600mm deep.
The main section can either be 1800mm or 1600mm wide and the side return total length is always 1600mm, this is made up of the 800mm depth of the main section plus 800mm for the length of the side return.
The inlayed control switch is always placed on the opposite side of the return on the main part of the desk, so a left hand return desk would have the switch on the right of the main desk.
The desktop is provided as two separate pieces. We can make custom sized tops with little cost impact with a 4-week lead time, limitations do apply so email your idea through to email@example.com and we’ll try and help make your idea come to life.
18. Can you make bespoke corner desks?
The depth of the return when using our standard tops is 600mm, so that it doesn’t encroach too much on the main working space, but this could also be shallower or deeper if required, although the return foot is shorter than the main two feet (490mm as opposed to 690mm), so care needs to be applied to the aesthetics.
Need to chat over an idea you have? Then give us a call on 0330 133 1937 and we'll do everything we can to help make your dreams come true!
19. Do you discount for quantity?
20. Do you have any special offers/ how can I claim them?
21. Do you offer a discount to NHS workers?
22. Why are some other suppliers so much cheaper?
As our desks are wholly manufactured in Europe, we don’t aim to compete against low-cost Chinese imports on price alone, and any desk significantly lower priced will be a cheap Chinese import. It is a fact that almost all cheap imports do not comply with EU/UK regulations, they lack stability at height and the guarantees for the electrical parts of the desk are predominantly only for 2 years.
Because all FRISKA desk frames and motors are precision made to extremely high-quality standards in Sweden with the desktops being made in here in Britain, they are made to last you a lifetime and we cover them with a market-leading 10-year no-nonsense guarantee.
The Stockholm standing desk has the widest height variation, is the quickest and quietest standing desk available and is also the most stable height adjustable desk at height currently available in Europe.
On top of that we have 6 frame finishes and 26 different desktop finishes to choose from.