Our crystal glass trophy for winning the SME best standing desk online retail business 2021 award has arrived!
Now taking pride of place in the office, this hard fought-for trophy is the culmination of every staff member without exception going well above and beyond the call of duty in the face of fierce competition to ensure that our customers were looked after as if they were part of our family...which they are!
We don't have sales targets for staff, or train our people to up-sell... we just have an incredible prevailing attitude of 'can-do' in all ranks which generates an amazing synergy of passion to serve our customers in the best possible way, and we know if we do that to the very best of our ability, the sales follow.
We know that things don't always go smoothly, with deliveries, or assembly, or even the very occasional product issues, we'll never pretend that we're perfect... but we will do everything in our power to turn a difficult situation into a pleasant experience for every one of our FRISKA family.
It is for this reason that we also won the eCommerce Customer Service Excellence Award 2021, a double whammy for FRSIKA!