The Visby Monitor Arm is an exceptionally versatile, high quality gas assisted monitor arm. The innovative counterbalance technology allows the user to move the screen up and down, side to side with ease to ensure that the best ergonomic position is reached. For anyone that needs to move their screen around on a regular basis, the Visby flat screen monitor arm represents the very pinnacle of design and are a must-have with its effortless, smooth, free movements.
IMPORTANT- Please check your monitor fixing carefully before ordering as whilst the VESA fixings provided with our monitors will cater to the majority of commercial grade monitors, domestic monitors may well not have this facility.
Can be used in conjunction with any standard or height adjustable desk.
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Any questions? Please reach out to us on our UK Hotline 0330 133 1937or sales@friskadesk.com
Ready to complete your order? Do it at the top of this page or call us on 0330 133 1937
Specifications
Gas spring arm, simply push/pull the monitor to your desired position and it floats there like magic
Quick release VESA plate
Dual mounting options included: Desk clamp Grommet mount
Integrated cable management system
Change monitor orientation with bare hand, in portrait or landscape
Suitable for most 15"-32" screens
with VESA 100, 75, or 50 mounting holes
Rotate: 360°
Swivel: 360°
Tilt: -90° to 90°
Load Capacity: Maximum 7 kg
Available in White or Black.
Ready to complete your order? Do it at the top of this page or call us on 0330 133 1937
Assembly Instructions
Click on the picture of the Visby monitor arm above to download the assembly instruction pdf.
Ready to complete your order? Do it at the top of this page or call us on 0330 133 1937
Delivery Options
Free same day despatch on a 24-hour service to mainland UK (excluding Highlands) for all orders received by2 pm, subject to stock availability.
EU and Eurozone delivery:
Next day despatch for all orders received by1200 hours, subject to stock availability, delivery times vary, please check your destination choice. on ourshipping page.
Please notethat we have no control or influence over customs delays.
All EU orders will have an EU plug added at no extra charge.
Please see our shipping Policy for the cost for your region, we ship at subsidised rates via TNT.Shipping policy
No duty is payable for all Eurozone countries, however local carriers may add charges for customs clearance, etc., please check with your local TNT prior to ordering.
No VAT is charged by us for all exports, this is payable to your local delivery agent at the local rate of VAT either prior or at the time of delivery.
Shipping choices are selectable prior to checkout.
Installation:
Expert installation service available at extra charge, check drop down menu for cost.
This is a weekday service normally carried out within 14 working days of order by our team of fully qualified professional installers. Service times will vary dependant on schedule volume, 14 working days is the norm, not a guarantee.
Installation is for the desk and cable management tray only. Any accessories purchased with your desk may be fitted as a goodwill gesture without charge.
Our installers bring your order with them, assemble on-site and remove all packing and rubbish.
Please ensure the install area is clear and ready for our team, and if utilising an existing desktop, that it has already been removed from the original desk and is on hand ready for install.
We will advise a date and a morning or afternoon time slot within a few days of receiving your order.
Please note:Installations are dynamic, dependant on the volume of calls within a given area and can be subject to change at short notice. We may not be able to meet individual date requests however will always do our best to accommodate.
If our proposed date is declined, a rescheduled date is likely to be 14+ days ahead, when we are next scheduled to be in the area.
We cannot take any old existing furniture away for disposal.
Installation service is available for mainland UK only.
Please note that once an installation date is booked, we require at least 48 hours’ notice for any changes, otherwise you may still be charged for a missed appointment.
Quantity Discount for Installation: Discounts are available for any requirement of 10 or more units please contact us viasales@friskadesk.comprior to ordering for an installation price.
Important: Please be aware that all deliveries are to'Kerbside Only'which is standard industry practice, the carriers will leave your pallet or parcels at your door, they will not take them inside for you. This is due to insurance being void if the driver does this.
Important:Your order may be delivered on a pallet due to weight, size or configuration. We do this in order to minimise damage with certain products. A pallet will consist of a number of parcels wrapped in black plastic; tear open the plastic to move your parcels from the pallet into your premises. The pallet will be your responsibility to dispose of responsibly.
Our expert packers in the warehouse usually place a ‘seconds’ or damaged desktop on the base of the pallet to act as extra protection against knocks, so please be aware there may be an unwrapped desktop with one corner broken off sitting on the base of the pallet,please do not refuse deliveryas your desktop will not be exposed but safely wrapped up in cardboard with edge protectors placed inside.
Ready to complete your order? Do it at the top of this page or call us on0330 133 1937
Guarantee
We’re happy to back-up this high-quality product with a 1-year guarantee.
What happens if there’s a problem with my Visby Gas-Lift Single Monitor Arm?
We’ll always sort the problem, and we’ll always aim to sort it fast. Here’s how:
Get in touch by phone or live chat, we’ll have you sorted in minutes.
Problem still not solved? We’ll ask you to send us a quick video so we can see what the issue is. Then we’ll send you a replacement part. Don’t worry, switching out parts is really easy. We’ll collect the faulty component when you’re ready.
Our Visby Gas-Lift Single Monitor Arms hardly ever develop problems. Of the ones that do, most can be sorted simply and quickly. But if yours is the one-in-a-very-large-number that can’t be fixed easily, we’ll sort it. And we promise we won’t take ages to do it, even if it means sending you a whole new Visby Gas-Lift Single Monitor Arm.
How quickly will you sort the problem?
We sort most issues over phone or live chat in minutes. For anything else, tell us about it before 2pm and we’ll have a replacement part on its way to you same day. It should be with you tomorrow.
What happens if my Visby Gas-Lift Single Monitor Arm is damaged when it arrives?
Just take a minute to double check the contents of your box. Our packaging can withstand serious damage before the item is affected, so you may well find your Visby Gas-Lift Single Monitor Arm is dandy even though the box is bashed.
Something damaged or missing? Give us a call and we’ll send a replacement. All we’ll ask is that you send us a photo of the damage, just so we have the evidence to send the heavies round to our shipping partners.
Ready to complete your order? Do it at the top of this page or call us on 0330 133 1937
Trouble shooting
How to adjust the torque on your Visby monitor arm.
If your arm will not stay in position, or either move up to the top or down to the bottom on disturbing it, then the tension is likely incorrectly set. The tension is factory set to an average screen weight, however all screens are different, so it is likely that you will need to adjust the torque in order to have a correctly operating monitor arm.
Ready to complete your order? Do it at the top of this page or call us on 0330 133 1937
