10 Year Guarantee

Something wrong? We'll fix it.



Our guarantee terms are brief and unambiguous and all of our products display a simple guarantee term on the individual product page, ranging from 1 year to 10 years. This guarantee is against faulty workmanship in the course of the product being used for the normal purpose in which it was intended to be used for.

We will either repair or replace any malfunctioning parts and will ship replacements to you to get you working again as soon as possible. If we have installed your desk, we will attend site to rectify any issues, unless the faulty item is a simple plug-and-play part such as a switch, in which case we will ship you a replacement item to be swapped over. If you opted for self assembly we will work with you remotely, shipping what parts may be necessary in order to resolve any issues quickly.

We will honour this service for the guarantee period of the product, as displayed on the product page, from date of purchase with no cost to you.

Proof of purchase will be required, this can simply be your order number and customer details and this guarantee is non-transferable from the original purchaser.

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