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Sit-Stand Stool

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HAG Capisco

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Coronavirus / COVID-19 Updates

28.05.2020 - Impact on Next Day Delivery Service

We would like to make you aware that our standard next day delivery service is being impacted by the current circumstances relating to COVID-19.

We dispatch each order from our warehouse on a next day delivery service. However, due to the increased volumes and reduced staff numbers that our couriers are experiencing, some deliveries are either being delayed or the various parcels are being split at the delivery hub. As our desks are shipped as 2 parcels, this means that the frame and top could be delivered a day apart. It also means that instead of being delivered within 24 hours, a number of deliveries are being delivered within 48 hours.

This is not affecting every order, but it does mean that a next day delivery service is not guaranteed.  We are looking at ways of working with TNT to remedy this situation.

In the meantime, we can still provide tracking details for orders that have been shipped and track them where possible, to provide your customers with most up to date information.

We hope you can understand this current situation and we value your patience and understanding during these difficult times.

11.05.2020 - Busy Making People Happy!

With our homeworking desk range flying out of the factory FRISKA is creating hundreds of healthy smiles each day and helping homeworkers stay safe and healthy.  As always, we are prioritising deliveries to NHS employees and key workers - and have just launched a discount scheme for these people who we respect and admire - click here to view what we are doing to help!

17.04.2020 - Fully Operational 

We have increased stocks and launched our new range of narrow tops in order to service the overwhelming demand for quality compact height adjustable desks for home working.  Click here to view!

All office staff are still working from home in line with government advice, and our factory staff are working extra shifts to ensure that every order is processed and dispatched for next day delivery in accord with our service promise whilst complying with social distancing guidelines for workers.

We are also working closely with our couriers to ensure that social distancing expectations are met without compromising our unrivalled world class customer experience. 

26.03.2020 - Fully Operational

We are still operating as normal.

From today, our offices will be closed and office based staff will be working from home. You can still contact all employees on their usual telephone number and email.

Our warehouse remains open as usual, with the necessary health and safety precautions put in place to prevent the spread of the virus.

We aim to get all orders out within our usual timely manner, but please note that some carriers may be experiencing delays due to an increased volume of orders within their networks.

Stay safe!

17.03.2020 - Working from Home

As per new government guidelines, all members of staff that are able to work from home will be doing so from today.

We will be operating a rotational skeleton staff in the offices, but will be fully operational in our warehouse and manufacturing facilities to ensure we still provide the same level of service you expect as loyal customers to our business.

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